I'm a Customer

Payment

• Why is My Order Showing a Payment Error?
• Can I Checkout Multiple Items From Different Stores?
• How to Pay with Stripe?
• How to Pay with TapPay?
• Will I Have to Pay for Tax or Customs on My Order?

Safety & Service

• How to Unsuspend Your Account?
• How to Report an Item or a Shop?
• What are Rules and Policies on DMKT?
• How to Get in Touch with Customer Support?
• How to Resolve a Technical Issue?

Your Account

• I Forgot My Password. What Should I Do?
• How Do I Change My Password?
• Privacy and Personal Information
• How Do I Edit My Account Info?
• How to Create a DMKT Account?
• Why Can't I Create an Account?

See all 10 articles

Buying & Placing Orders

• What If Seller Removes an Item After I Purchased It?
• How to Check My Favorite Items?
• How to Follow Stores?
• How to Favorite Items?
• How Do I Find the Item I Want?
• How Do I Download My Purchases?

See all 14 articles