Here are some reasons why you can't sign in to your account:
1. Incorrect Password:
If you forget your password. Please refer to I Forgot My Password. What Should I Do?
2. Your account is suspended
If you are still unable to sign in after entering the correct account password, your account may be suspended for violating our rules.
If your situation does not meet the above description, please get in touch with us and send a screenshot of your sign in page to us by Contact Us for further assistant.