Here are some reasons why you can't sign in to your account:
1. Incorrect Password:
If you forget your password. Please refer to I Forgot My Password. What Should I Do?
2. Your account is suspended
If you are still unable to sign in after entering the correct account password, your account may be suspended for violating our rules.
*Please refer to the Privacy Policy and Terms of Use for detail information.
If your situation does not meet the above description, please get in touch with us and send a screenshot of your sign in page to us by Contact Us for further assistant.